Built to be trusted with your business
Trust is the foundation of every AI system we build. Here is exactly how we protect your data, ensure AI safety, and keep humans in control.
How we keep your business safe
Data Privacy
Your business data and customer information are never sold, shared, or used for advertising. Data is encrypted in transit and at rest.
- Encryption in transit (TLS 1.2+)
- Encryption at rest
- No data selling or sharing
- Data retention controls
Security Principles
We follow security best practices across infrastructure, access, and application layers to protect your business.
- Regular security audits
- Principle of least privilege
- Secure API key management
- Isolated tenant data
Human Oversight
AI systems operate with human oversight. You control what the AI can and cannot do, and can intervene at any time.
- Configurable AI boundaries
- Human approval for sensitive actions
- Full audit trail of AI decisions
- Instant pause or stop capability
Client Data Handling
Your data belongs to you. We act as custodians, not owners, and follow strict data handling protocols.
- You own your data
- Data export available anytime
- Deletion on request
- No training on your private data
Integration Safety
Integrations use scoped permissions, OAuth where possible, and never store passwords in plaintext.
- OAuth 2.0 for third-party auth
- Scoped API permissions
- No plaintext password storage
- Revocable access
Reliability
Our infrastructure is designed to stay available, with monitoring and alerting to catch issues early.
- Designed for high availability
- Monitoring and alerting
- Documented incident response protocol
- Human oversight of recovery
AI Limitations — What You Should Know
AI agents can make mistakes. They should not be relied upon for legal, medical, or financial advice without human review.
AI does not replace human judgment. It handles repetitive tasks so your team can focus on decisions that require expertise.
AI works within configured boundaries. It cannot take actions outside what you have explicitly authorized.
AI performance depends on the quality of configuration and training data. We work with you to ensure accuracy.
Incident Response
In the unlikely event of a security incident or system malfunction, we follow a documented response protocol:
- 1Detection — Monitoring alerts our team so issues are noticed quickly.
- 2Assessment — We assess scope, severity, and impact.
- 3Containment — Affected systems are isolated or paused.
- 4Notification — Affected clients are notified as promptly as practicable.
- 5Resolution — Root cause is identified and fixed.
- 6Post-mortem — We document the incident and improve our systems.
Trust & Security FAQ
Can the AI make purchases or financial transactions on my behalf?
No. The AI cannot make financial transactions unless you explicitly configure and authorize that capability. By default, all financial actions require human approval.
What happens to my data if I cancel?
You can export all your data at any time. Upon cancellation, we retain your data for 30 days for recovery purposes, then permanently delete it upon request.
Do you train AI models on my business data?
No. Your private business data and customer interactions are never used to train shared AI models. Each system is configured specifically for your business.
Can I pause or stop the AI at any time?
Yes. You have full control and can pause or stop any AI system immediately. There is always a human-in-the-loop capability.
How do you handle a system malfunction or error?
Our systems are monitored, and if a malfunction is detected our team is alerted and the system can be paused. We follow a documented incident response protocol.
Have security questions?
We are happy to discuss your specific security requirements, compliance needs, or data handling questions.
Talk to Our Team